Collective Journey Art Gift Card
Terms & Conditions
How Does It Work?
1. Choose Your Gift Card
Select your preferred amount: $40, $80, $100, $160, $250, or $500.
2. Make It Personal
To send the gift card directly to someone special, check “I want to send this as a gift.”
You can then enter:
- Recipient's name (optional)
- Recipient's email address (required)
- Personal message (optional)
Please double-check the recipient's email address, as the digital gift card and its unique redemption code will be delivered directly to that address.
If you prefer to receive the gift card yourself, simply leave the gifting option unchecked.
3. Complete Your Purchase
Add the gift card to your cart and complete checkout.
Once the purchase is processed, the digital gift card is delivered by email to your chosen recipient, or to you if no recipient was selected.
The purchaser also receives an order confirmation.
4. Redeem & Explore
The gift card email includes a unique redemption code that can be entered at checkout.
Recipients can explore our entire collection and choose what resonates with their journey.
Any unused balance remains available for future purchases.
Frequently Asked Questions (FAQ)
Can I send a gift card directly to someone?
Yes. Simply select “I want to send this as a gift” before adding the gift card to your cart.
Enter the recipient's email address and, if you wish, their name and a personal message.
Once your purchase is processed, the gift card will be delivered directly to their email.
Can I include a personal message?
Yes. When selecting the gifting option, you can include a personal message that will appear in the recipient's gift card email.
What happens if I don't select the gifting option?
The digital gift card will be delivered to the email address associated with your purchase.
You can keep it for yourself or securely share it with someone else.
How quickly will the gift card arrive?
Digital gift cards are generally delivered by email shortly after your purchase has been processed.
If the email doesn't arrive, please check your spam or promotions folder before contacting Customer Care.
What if I enter the wrong recipient email address?
Please review the recipient's email address carefully before completing checkout.
If you discover an error, contact us as soon as possible at info@collectivejourneyart.com.
We will review the situation and assist where possible. However, recovery cannot be guaranteed if the gift card has already been delivered or redeemed.
Where can the gift card be used?
Collective Journey Art Gift Cards are redeemable throughout our online store, including:
- Forest Apothecary
- Handmade Jewelry
- Sacred Artisan Works
- Other eligible creations across our collective
Gift cards are not limited to any particular collection. Applicable purchase and age requirements still apply.
Can I use my gift card more than once?
Yes. You can use your gift card across multiple purchases until its balance has been fully used.
What happens if my purchase exceeds the gift card balance?
You can apply your available gift card balance and pay the difference using another accepted payment method.
How do I check my remaining balance?
Your gift card email includes a link to view the remaining balance.
You may also add your gift card to Apple Wallet where the option is supported.
Do gift cards expire?
No. Our purchased digital gift cards never expire and do not carry inactivity or maintenance fees.
Can I use more than one gift card at checkout?
Yes. Multiple valid gift cards may be applied toward the same order.
Are gift cards refundable?
Gift card purchases are generally final and nonrefundable, except where required.
Creations purchased using a gift card remain subject to our standard Return & Refund Policy.
If a return is approved, the applicable refund will be credited back to the gift card.
For complete information, please review our Gift Card Terms & Conditions.
Is there a shipping charge for digital gift cards?
No. Digital gift cards are delivered electronically and do not require physical shipping.
If your recipient uses the gift card to purchase physical creations, applicable shipping charges will be calculated at checkout.
Need Assistance?
If you have questions about sending, receiving, or redeeming a gift card, we're here to help.
Collective Journey Art Customer Care
info@collectivejourneyart.com
